Discussing insurance options for a move

Insurance Options for Your Move

We carry public liability insurance, and transit insurance options are available to cover your goods on local and interstate moves. What each option covers is set by its policy documents, so ask us before booking, read the documents and decide what suits the belongings you are moving.

Reviewing insurance information before a move
Move inventory for an insurance discussion

Tell Us What You Are Moving

Start with an accurate inventory. Point out antiques, artwork, heirlooms, pianos and other fragile or specialty items instead of grouping them under “furniture”. Tell us who will pack each part of the load and whether storage forms part of the move. Those details help us direct you to the relevant insurance information without making assumptions.

What to Check Before You Choose

Ask what the option covers, what it excludes, whether any excess applies and how the claim process works. Check when the option starts and ends, and confirm how packing or storage affects it. We will not publish answers to those questions until we have confirmed details for the option in front of you.

Checking move and insurance details
Keeping an inventory for moving day

Keep the Right Records

Keep your inventory, photographs and the documents for the insurance option you select. If something happens, use the contact instructions and process in those documents. Contact us promptly as well, and give us the move details we need to identify the job.

Local and Interstate Moves

You can ask about insurance options for a move within Sydney or to one of our interstate destinations. We will identify the move correctly, then explain what option exists for it. We do not assume that the same terms apply to every route, item or packing arrangement.

Insurance questions for an interstate move
Insurance option enquiry for a removal

Ask Before You Book

Every removalist on our crews has at least four years of moving experience, but experience does not replace an insurance decision. Give us your move details and ask what option applies before you book. Call 1800 491 466 or use the free quote form.

Our Services

Local Removalists
Local Removalists

We move homes and businesses across Sydney and can discuss insurance options with your enquiry.

Interstate Removalists
Interstate Removalists

We run the interstate routes listed on our service pages and plan each one by destination.

Packing Services
Packing Services

Tell us which belongings you want our crew to pack before moving day.

Removals Storage
Removals Storage

When dates do not line up, ask what storage arrangement we can discuss around the move.

Office Removalists
Office Removalists

We plan office moves from the inventory, access and working requirements at both premises.

Why Choose Us

Experienced and Skilled Team

Experienced Moving Crews

We bring practical moving experience to the job and keep insurance questions separate and specific.

Insurance option information

Options Explained Clearly

We tell you what option exists and direct you to the applicable documents.

Efficient and Timely Service

Questions Before Moving Day

We encourage you to resolve insurance questions before the crew arrives.

Storage included in a move enquiry

Storage Mentioned Up Front

Tell us if storage forms part of the move so we can give you relevant information.

Strong Local and Interstate Knowledge

Local and Interstate Enquiries

We discuss options for Sydney moves and our listed interstate destinations.

Frequently Asked Questions

Options exist for moves. Ask us about your specific job and review the applicable documents before choosing.

Yes. Give us the route, inventory, packing plan and any storage details so we can respond accurately.

Do not assume that. Check the terms and exclusions for the option you are considering.

Prepare an inventory and identify fragile, specialty or valuable items, packing arrangements and any storage step.

The applicable terms answer that question. Tell us who will pack each part of the load before choosing.

Follow the instructions in the documents for your selected option and contact us promptly with the move details.

Moving Details