Making Sure Your Belongings Are Safe During the Move
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Confirm the Moving Scope in Writing
Give the removalist a complete inventory, identify fragile and high-value items, and disclose stairs, lifts, long carries and parking limits at both addresses. The written quote should record the agreed services, access assumptions, exclusions and applicable insurance option. Photograph valuable items before packing and keep documents, medicine, keys and irreplaceable small valuables with you. Label fragile boxes by contents and destination room, and ask how specialty items will be wrapped and secured. Use our removalist checklist to compare business details and written quotes before booking.
Packing Materials That Do the Protecting
Damage prevention starts with what each item is wrapped in. Sturdy double-walled cartons carry the weight; packing paper cushions and separates; bubble wrap goes around glass, ceramics and screens. Furniture blankets and pads protect timber and upholstery from scuffs against the truck walls and each other, while mattress and sofa covers keep dust and moisture off fabric.
Two habits prevent most box damage: never leave empty space in a carton, because a half-empty box collapses under the one stacked on it, and never overload a box past what one person can lift safely. Books go in small boxes, linen in large ones.
Wrapping Furniture and Fragile Items
Glass tabletops, mirrors and framed art travel on their edge, wrapped and slotted between padded furniture, never laid flat under weight. Remove or secure loose shelves and drawers, tape hardware into a labelled bag, and wrap protruding legs and corners, which take the first knock in any doorway. Plates stack vertically like records with paper between each one; glasses get individual wrapping and a cushioned layer top and bottom.
Pianos, pool tables and antiques need their own plan, so flag them in the inventory and ask exactly how each will be wrapped, lifted and secured before moving day.
Loading Order Matters as Much as Wrapping
A well-packed box still breaks in a badly loaded truck. Heavy, stable pieces such as fridges, washers and solid furniture load first against the cab wall; boxes stack heaviest at the bottom, fragile on top; mattresses and wrapped mirrors slide along the walls where nothing can fall on them. Every layer gets strapped before the next goes in, so the load cannot shift under braking.
Keep an aisle of last-on items for the things you need first at the other end: the essentials box, the kettle, the toolbox that reassembles the beds.
Know What Cover Actually Applies
Do not settle for the word "insured" on its own. Public liability cover applies on every move we do, and transit and removal insurance options are explained before booking so you can decide what suits the value of your goods. Ask any removalist you compare the same questions: which option covers goods in transit, what is excluded, and how a claim is lodged. Get the answer in the written quote, not over the phone. Our removal insurance information explains the options we offer.
Photograph Before Anyone Lifts a Thing
Ten minutes with a phone camera is the cheapest protection there is. Photograph each valuable item from a couple of angles, the existing scratches included, plus the serial plates on appliances and electronics and the cable setup behind the TV. Shoot the contents of high-value boxes before they are taped shut, and both properties' entry areas, floors and walls.
If something is damaged, the photos establish condition and speed up any claim; if nothing is, unpacking against the photo list confirms everything arrived.
A Crew That Treats the Load as the Job
Wrapping, loading order and cover are exactly what a professional crew brings. Every removalist we send has at least four years of moving experience, and we plan the protection for fragile and specialty items from your inventory before the truck arrives; that includes office relocations where equipment needs the same care as a household. Send us the inventory and both addresses through the free removalist quote form and we will set out the protection plan in writing.
Our Removalist Services
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Send us your moving details and we’ll come back with a detailed quote, usually the same day.
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